Website Privacy Policy

 

Solis Women's Mental Health and Wellness ("Solis," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting or using our website.

This Privacy Policy explains the types of information we may collect through our website, how we may use and protect that information, and the choices available to you.

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1. Information We May Collect

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When you use our website, we may collect information that you voluntarily provide, including:

• Your name

• Email address

• Telephone number

• Information submitted through a contact or inquiry form

• Information you provide when requesting an appointment or additional information

• Other information you choose to provide to us

We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, and general website usage information.

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2. Sensitive and Health Information

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Please do not use general website contact forms or standard email to send sensitive medical, mental health, or other confidential information unless the form or communication method is specifically identified as secure and appropriate for that purpose.

If Solis provides a secure patient portal or other secure communication system, patients should use that system for communications involving personal health information whenever appropriate.

Information you provide in connection with receiving healthcare services may be protected by additional federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), when applicable.

Our handling of protected health information in connection with healthcare services is addressed separately in our Notice of Privacy Practices.

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3. How We May Use Information

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Information collected through our website may be used to:

• Respond to questions and inquiries

• Contact you regarding requested services or appointments

• Provide information about our services

• Operate, maintain, and improve our website

• Protect the security and integrity of our website

• Comply with applicable legal and regulatory requirements

We do not sell your personal information.

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4. Website Analytics and Cookies

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Our website may use cookies or similar technologies to help the website function properly and to understand how visitors use the site.

We may use third-party website hosting, analytics, scheduling, or technology providers. These providers may collect information according to their own privacy practices.

Because Solis provides mental health services, we seek to limit the use of tracking technologies in ways that could unnecessarily disclose sensitive information about individuals seeking healthcare services.

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5. Third-Party Websites and Services

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Our website may contain links to third-party websites or services, such as scheduling platforms, patient portals, insurance resources, or other healthcare resources.

Solis is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

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6. Email and Electronic Communications

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Email and other standard electronic communications may not always be secure. Please avoid including highly sensitive personal, medical, or mental health information in an ordinary email.

If you contact us electronically, we may respond using the contact information you provide.

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7. Information Security

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We use reasonable administrative, technical, and organizational safeguards designed to protect personal information collected through our website.

However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure.

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8. Children's Privacy

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Our website is intended primarily to provide information about our services and is not designed to knowingly collect personal information directly from children without appropriate parental or legal guardian involvement.

If you believe a child has submitted personal information through our website inappropriately, please contact us.

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9. Your Privacy Choices

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You may contact us to ask questions about personal information you have submitted through our website or to request that we correct or delete information when appropriate and legally permissible.

Certain healthcare records and protected health information may be subject to different rights and requirements under applicable healthcare privacy laws.

 

10. Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our services, website technology, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this policy.

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11. Contact Us

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If you have questions about this Privacy Policy or our website privacy practices, please contact:

Solis Women's Mental Health 

PH: 518-218-6239
info@solicmhc.com

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Important distinction: This Website Privacy Policy describes privacy practices associated with use of the Solis website. It is not intended to replace any Notice of Privacy Practices required under HIPAA or other applicable healthcare privacy laws.

Website Privacy Policy

 

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